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Sales Team Lead - BSBI Athens (m/f/d)

Permanent employee, Full-time · Athens
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Your Responsibilities
The Team Lead will oversee a team of Program Advisors responsible for promoting BSBI's programme portfolio to prospective students and supporting them through the entire application journey from initial inquiry to tuition fee payment.

This role combines leadership, coaching, and operational oversight with hands-on sales activity. You will play a pivotal role in shaping the team’s success by fostering a high-performance culture, improving processes, and ensuring every prospective student receives outstanding support and guidance.

Your tasks
  • Lead, coach, and develop a team of Programme Advisors to achieve and exceed sales, conversion, and service quality targets.
  • Manage and monitor team performance through regular one-to-ones, call reviews, and KPI tracking, identifying areas for improvement and implementing action plans.
  • Monitor and support the full sales cycle, from initial inquiry to enrollment, ensuring consistent follow-up and a seamless applicant experience
  • Oversee accurate and timely management of leads, applications, and communications within CRM and other systems.
  • Ensure consistent delivery of high-quality advice on programmes, career pathways, and study options, adapting to different communication styles and needs.
  • Collaborate closely with Marketing, Admissions, Finance, and Academic teams to ensure a smooth and efficient applicant experience.
  • Analyze performance data to identify trends, optimize conversion strategies, and enhance operational processes.
  • Maintain a professional and positive representation of Gisma across all student interactions and external communications.
  • Encourage continuous improvement and innovation within the team by sharing best practices and contributing ideas to streamline workflows.
Your profile
  • Proven experience in sales, student recruitment, or consultative account management (preferably in education or service-based sectors).
  • Demonstrated success in leading or mentoring a team.
  • Strong understanding of the student recruitment process, from inquiry to enrollment.
  • Excellent communication, interpersonal, and leadership skills.
  • Data-driven and results-oriented mindset with experience in performance analysis and reporting.
  • Proficiency with CRM systems (e.g., Salesforce, HubSpot) and MS Office tools.
  • Highly organized, adaptable, and proactive.
  • Fluent English required; additional languages (especially German) are an advantage.
Why us?
  • An international environment with a multicultural audience and a meaningful social impact
  • Support in achieving your professional goals and development
  • Opportunities for career growth alongside BSBI, including leadership roles
  • Extensive training to equip you with the knowledge and skills needed to excel
  • Work in a young, dynamic and positive culture that fosters collaboration
  • Performance-based commissions to incentivize sales success
  • Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.
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About us
BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 18,000 students at locations in Germany, Europe and beyond.
We prepare students for impactful global careers, providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise, leadership, and success, our programmes empower students with an entrepreneurial mindset to lead and succeed, fostering an inclusive, innovative, and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world. 
Explore https://www.berlinsbi.com/ for more information about us!
Apply for this job
Über uns
BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 18,000 students at locations in Germany, Europe and beyond.
We prepare students for impactful global careers, providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise, leadership, and success, our programmes empower students with an entrepreneurial mindset to lead and succeed, fostering an inclusive, innovative, and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world. 
Explore https://www.berlinsbi.com/ for more information about us!
Apply for this job
We are looking forward to hearing from you!
Thank you for your interest in Berlin School of Business and Innovation GmbH. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to bsbi.recruitment@berlinsbi.com 
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