•    General Administrative Duties: Maintain databases, issue official letters, and manage trackers and other administrative tasks as required.
•    Customer Service and Communication: Deliver the highest levels of customer satisfaction by providing seamless administration, excellent customer service, and effective communication with students, staff, and external partners.
•    Student Support: Assist students on campus and handle inquiries through shared mailboxes, ensuring their needs are met promptly and efficiently.
•    Registration Support: Offer support in the preparation for and throughout the registration process, helping to ensure a smooth experience for all students.
•    Academic Support: Assist students with academic-related inquiries, guiding them on available learning resources and support services. Coordinate with faculty members and facilitate fruitful collaboration. 
•    Performance and Attendance Monitoring: Monitor students' performance and attendance in their programmes, ensuring compliance with BSBI's requirements.
•    Timetable and Schedule Management: Organize and manage timetables and schedules to ensure that all academic and administrative activities run smoothly.
•    Additional Responsibilities: Manage any other tasks assigned by the senior management of BSBI, adapting to the dynamic needs of the institution.