Your Responsibilities
ROLE SUMMARY:
To deliver a friendly, efficient front desk and administrative service for BSBI, providing administrative support to key staff in the School and a warm and welcoming atmosphere for all BSBI community and guests at all times.
KEY ACTIVITIES & RESPONSIBILITIES:
Front desk
• Monitoring the front desk during operation hours.
• Greet and assist visitors, students, faculty, and staff in a professional and courteous manner
• Provide accurate information about university services, facilities, and events
• Point person for maintenance, mailing, shipping, supplies, external services, events and equipment
• Building a good working knowledge of all departments across the campus to ensure good communication levels between the members of the community/guests to provide a smooth and efficient service.
• Verifying access for all students, guests and staff onto the premises as per Campus rules, ensuring there is strictly no breach of security policies or procedures.
• Assisting and managing contractors and deliveries by communicating with the relevant staff and ensuring assistance where necessary.
• Maintaining a high standard in personal appearance and demeanor.
Administration
• Working on campus tasks together with the Campus Manager and the rest of the team and take an active role in it.
• Providing general administrative support to members of the management team and academics, as required.
• Assisting with moving and arranging furniture setup in classrooms, offices and common rooms when needed, e.g. for events
Given the scope of the position the working hours are Mondays to Fridays from 07.00am – 8.30pm.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
To deliver a friendly, efficient front desk and administrative service for BSBI, providing administrative support to key staff in the School and a warm and welcoming atmosphere for all BSBI community and guests at all times.
KEY ACTIVITIES & RESPONSIBILITIES:
Front desk
• Monitoring the front desk during operation hours.
• Greet and assist visitors, students, faculty, and staff in a professional and courteous manner
• Provide accurate information about university services, facilities, and events
• Point person for maintenance, mailing, shipping, supplies, external services, events and equipment
• Building a good working knowledge of all departments across the campus to ensure good communication levels between the members of the community/guests to provide a smooth and efficient service.
• Verifying access for all students, guests and staff onto the premises as per Campus rules, ensuring there is strictly no breach of security policies or procedures.
• Assisting and managing contractors and deliveries by communicating with the relevant staff and ensuring assistance where necessary.
• Maintaining a high standard in personal appearance and demeanor.
Administration
• Working on campus tasks together with the Campus Manager and the rest of the team and take an active role in it.
• Providing general administrative support to members of the management team and academics, as required.
• Assisting with moving and arranging furniture setup in classrooms, offices and common rooms when needed, e.g. for events
Given the scope of the position the working hours are Mondays to Fridays from 07.00am – 8.30pm.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.